Terms and conditions

CONDITIONS FOR THE RENTAL OF A HOLIDAY HOME – HOLIDAY HOME USE

 

1. The scope of application

These conditions apply to all contracts for the rental of holiday homes concluded between the company Proyectos Garam 189, S.L., (hereinafter Picú Home), holder of tax number B93675833 and with registered address at Avenida de la Aurora 25, 2º B, C.P. 29002 (Málaga), and its guests.

Picú Home complies with the requirements of Law 13/2011 of 23 December on Tourism in Andalusia and the provisions of Decree 28/2016 of 2 February on Accommodation for Tourist Purposes and amending Decree 194/2010 of 20 April on Tourist Housing Facilities. Picú Home is the owner of the property located at C/ Angosta del Carmen nº 14 in Málaga, whose description and characteristics (equipment, furniture, services, etc.) can be viewed on the website www.picuhome.com.

2. Object

By accepting these conditions when making the reservation, Picú Home rents the property for use as tourist accommodation during a specific holiday period and under the conditions set out in the reservation, the guest accepting the property for this use and undertaking not to use it for any other purpose or for any use that is illegal or contrary to the law, morality or public order, and in any case only to satisfy their need for permanent or permanent accommodation, the breach of which will result in the immediate cancellation of this contract.

3. Reservations

Picú Home will send the reservation confirmation to the guest, but reserves the right to modify or cancel reservations with sufficient notice and, if necessary, refund the total amount of the reservation to the customer.

The reservation made by the guest does not entitle him to reserve a specific flat, but only to reserve a flat with the characteristics specified in the reservation.

4. Prices and terms of payment

Prices are always quoted in EURO (€) and may vary depending on the season or special events in the individual flats.

The price for the entire stay must always be paid in advance by the guest.

5. Cancellation policy

Picú Home only accepts written cancellations by email and within the deadlines indicated in the reservation. In this case, all or part of the reservation price will be refunded.

The price will not be refunded after the cancellation deadlines specified in the reservation; the same applies in the event that the guest does not make use of the accommodation service (no show).

For confirmed bookings of several days’ stay (more than three days) where the guest does not appear (no show) or does not check in, the days after the third day will be cancelled by Picú Home and the guest will not have the right to use the service after this cancellation.

6. Check-in and check-out

Check-in: from 15:00. The guest must complete the travel report via the application, the link to which will be sent to them a few days before their arrival, as this is an essential requirement for obtaining the codes required to access the accommodation.

Check-out: until 11:00 a.m., after which additional charges may apply if the guest does not leave the accommodation before the specified time.

7. Obligations of the guest:

  • to know and respect the “house rules” (see section 8) and not to carry out any activities within the flat or the common elements of the property that are annoying, unhealthy, dangerous or contrary to public order.
  • Return of the flat, furnishings, equipment and property in the same condition in which they were received.
  • Picú Home must be notified as soon as possible in the event of a breakdown, damage or accident in the home.
  • You are directly and exclusively responsible for any damage to persons or property caused by your own actions or those of the other occupants of the house and release Picú Home from any liability.

8. House rules:

  • Arrival from 15:00. Departure before 11:00 am.
  • Stag parties, similar events or parties are not permitted.
  • Smoking is prohibited.
  • Pets are not allowed.
  • Rest periods: From 10.00 pm to 8.00 am.
  • Let us respect coexistence with our neighbours.
  • The number of guests must correspond to the number stated at the time of booking.
  • Remember to close the door and switch off the lights and air conditioning/heating when you leave the house.
  • When you confirm your booking, we will send you the information for the online check-in, where you will need to provide your personal details and upload your official ID before the day of arrival. Once you have completed the online check-in, you will receive an access code for the outside door and another for your flat door.

9. Commitments of Picú Home:

  • to hand over the flat in a perfect condition, in which it is usable, habitable, clean and safe, and to leave the electricity, water, gas and other connections in perfect condition.
  • Repair any breakdowns or malfunctions of important household appliances as quickly as possible.
  • Ensure that the guest’s peace and quiet is not disturbed during their stay.

10. Number of guests

The guest undertakes not to exceed the maximum number of people indicated in the reservation, unless expressly authorised by Picú Home, for which additional costs will be incurred.

Likewise, it is an essential obligation for guests to present the identity documents of all occupants in order to complete the corresponding entry form, in accordance with the current regulation on registration books and entry forms for travellers in hotel establishments and other similar establishments.

11. Assignment and subletting

Subletting, whether in whole or in part, is strictly prohibited, as is the transfer of the flat by the guest, non-compliance with which will result in the immediate cancellation of the contract.

12. Non-compliance with obligations

Failure by either party to fulfil the obligations arising from the accommodation contract gives the party that has fulfilled its obligations the right to demand fulfilment of the obligation or to promote the termination of the contract in accordance with the provisions of Article 1.124 of the Civil Code.

13 Applicable legislation

The parties submit to the jurisdiction and competence of the courts of the judicial district of Malaga and to the applicable civil procedure law. In particular, they submit to the provisions of Decree 28/2016 of 2 February on tourist accommodation and amending Decree 194/2010 of 20 April on tourist accommodation and Law 13/2011 of 23 December on tourism in Andalusia.

The provisions of the Civil Code and the Tenancy Act are also applicable on a subsidiary basis